Information We Collect

At CS Gaming Hub, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data.

Personal Information

We may collect the following personal information when you use our website or services:

  • Contact Information: Name, email address, phone number, and mailing address when you register for an account, subscribe to our newsletter, or contact us.
  • Account Information: Username, password, and profile details if you create an account on our website.
  • Payment Information: Credit card details, billing address, and transaction history when you make purchases on our site. Note that payment processing is handled by secure third-party payment processors.
  • Communication Data: Information you provide when contacting us, including email correspondence, chat logs, and records of phone calls.

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and interaction with our site:

  • Device Information: IP address, browser type and version, operating system, device type, and screen resolution.
  • Usage Data: Pages visited, time spent on pages, links clicked, and navigation patterns.
  • Location Data: Approximate location based on IP address.

How We Use Your Information

We use the information we collect for the following purposes:

Providing and Improving Our Services

  • To deliver the services you request, such as processing orders, managing your account, and providing customer support.
  • To personalize your experience on our website and provide content tailored to your interests.
  • To develop and improve our website, products, and services based on user feedback and behavior.

Communication

  • To send you important updates about our services, such as changes to our terms or policies.
  • To deliver newsletters, promotional materials, and other information you have opted to receive.
  • To respond to your inquiries, comments, or support requests.

Legal and Security Purposes

  • To comply with applicable laws, regulations, and legal processes.
  • To protect our rights, privacy, safety, or property, as well as that of our users and the public.
  • To detect, prevent, and address fraud, security breaches, and technical issues.

Marketing and Analytics

  • To analyze usage patterns and trends to better understand how users interact with our website.
  • To measure the effectiveness of our marketing campaigns and improve our advertising strategies.
  • To create aggregated, anonymized data that cannot be used to identify you personally.

Your Rights and Choices

You have certain rights regarding your personal information:

Access and Control

  • Access: You can request access to the personal information we hold about you.
  • Correction: You can ask us to correct inaccurate or incomplete information.
  • Deletion: You can request that we delete your personal information in certain circumstances.
  • Restriction: You can ask us to restrict the processing of your information.
  • Data Portability: You can request a copy of your data in a structured, commonly used, and machine-readable format.

Marketing Choices

You can opt out of receiving marketing communications from us at any time by:

  • Clicking the "unsubscribe" link in our emails
  • Updating your communication preferences in your account settings
  • Contacting us directly using the information provided below

Do Not Track

Some browsers have a "Do Not Track" feature that signals to websites that you do not want to have your online activities tracked. Due to the lack of a common understanding of how to interpret these signals, our website does not currently respond to Do Not Track signals.

Cookie Policy

Our website uses cookies and similar technologies to enhance your browsing experience and collect information about how you use our site.

What Are Cookies?

Cookies are small text files that are stored on your device when you visit a website. They help the website remember your preferences and actions, making your experience more efficient and personalized.

Types of Cookies We Use

  • Essential Cookies: Required for the website to function properly. These cannot be disabled.
  • Functional Cookies: Allow us to remember your preferences and provide enhanced features.
  • Analytics Cookies: Help us understand how visitors interact with our website, allowing us to improve its functionality.
  • Marketing Cookies: Used to track visitors across websites to display relevant advertisements.

Managing Cookies

You can control and manage cookies in various ways:

  • Use our cookie consent banner to customize your cookie preferences.
  • Adjust your browser settings to block or delete cookies.
  • Opt out of specific third-party analytics or advertising services.

Please note that blocking certain cookies may impact your experience on our website and limit the functionality we can provide.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

CS Gaming Hub
73 Teagan Forge
New Staceyton, NE20 0RB
United Kingdom

Email: privacy@csgaminghub.com

Phone: +448708757504

We will respond to your request within 30 days.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new "Last Updated" date. We encourage you to review this policy periodically.